Last updated: May 28, 2026
1. Information we collect
We collect the following categories of information:
Information you give us directly. When you submit a quote request, place an order, or contact us, you may provide your name, email address, phone number, organization name, mailing address, billing address, and the artwork files or brand assets you upload. If you pay for an order, payment information is processed by our payment processor and not stored on our servers.
Information collected automatically. When you visit www.customhivisvests.com, we automatically collect standard web analytics: IP address, browser type, device type, pages visited, time on page, and referring URL. This is collected via cookies and standard server logs.
2. How we use information
We use the information we collect to:
- Respond to quote requests and prepare custom mockups
- Process and fulfill orders, including manufacturing and shipping
- Send transactional communications (order confirmations, shipping notifications, reorder reminders)
- Maintain customer records so reorders can use previously approved artwork
- Improve site performance, content, and user experience
- Comply with legal obligations (tax, audit, regulatory)
We do not sell your personal information. We do not share your artwork, brand assets, or organizational information with third parties for marketing purposes.
3. Third-party processors
We use third-party service providers to operate the site and fulfill orders. These include hosting providers, email delivery services, payment processors, shipping carriers, and analytics tools. Each is contractually required to handle your information consistent with this policy.
4. Cookies
We use cookies for session management, analytics, and remembering form inputs. You can disable cookies in your browser settings. Disabling cookies may affect site functionality, including the quote request form.
5. Data retention
We retain customer order records and approved artwork indefinitely so that reorders can be processed without re-submitting brand assets. You can request deletion of your records at any time by emailing privacy@customhivisvests.com.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or port the personal information we hold about you. To exercise these rights, email privacy@customhivisvests.com from the address on file.
7. Children
www.customhivisvests.com is a B2B service. We do not knowingly collect information from individuals under 18. If you believe we have collected information from a minor, contact us and we’ll delete it.
8. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent change. Material changes will be announced on the homepage for 30 days.
9. Contact
Privacy questions: privacy@customhivisvests.com.